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Paying Guest (PG)

Safe, verified PG living: bed-level occupancy records, visitor approvals, an SOS button, private incident reporting, safety inspections, access control and night-time support, for residents and operators.

What’s included

Everything a safe PG needs.

Verified occupancy

Resident identity checks, emergency contacts, digital check-in and checkout, and an up-to-date record of who occupies each bed.

Visitor safety

Visitor registration, resident approval, check-in and checkout times, and alerts for visitors who have not checked out.

Emergency response

In-app SOS button, one-tap calling to local emergency services, location and property details shared with designated contacts, and a visible escalation status.

Incident reporting

Private reports for harassment, theft, threats, unsafe facilities or staff misconduct, with photo uploads, case numbers and status updates.

Property safety

Fire extinguisher and exit checks, electrical and gas safety checklists, emergency exit information, and scheduled inspection records.

Access control

Staff and contractor ID records, access permissions, entry logs where the property has compatible hardware, and immediate removal of access when someone leaves.

Night-time support

An after-hours emergency contact, an on-call escalation roster, and optional check-in requests started by the resident.

Privacy and accountability

Role-based access to resident information, a record of who handled each incident, and a defined process for keeping and deleting sensitive records.

How it works

Paying Guest (PG), step by step.

  1. 01

    Register the PG

    The operator adds the property and its rooms and beds.

  2. 02

    Verify residents

    Identity checks and an emergency contact before digital check-in.

  3. 03

    Live safely

    Visitors, SOS, incidents and night check-ins from the resident’s phone.

  4. 04

    Stay accountable

    Safety inspections, access records and incident handling logged for the operator and UNETRA.

Who it’s for

Residents

  • An SOS button and one-tap emergency calling
  • Approve your own visitors
  • Report an incident privately

PG operators

  • Know who is in every bed
  • Inspection and access records in one place
  • An on-call roster and a visible escalation status

What’s included

  • Paying Guest (PG)Tenant portalLandlord portal