One monthly plan instead of paying cleaners and repairmen one by one. A UNETRA caretaker for your building, tickets your guests raise by scanning a QR code, and every fix logged on your Property Card.
Included visits cover labour only. Parts, spares and appliance replacement are billed at cost, and we ask for your approval before buying anything.
Each plan has a monthly visit cap. Extra visits are billed at the rate shown below.
Major repairs — for example an AC compressor, appliance replacement or civil work — are quoted separately before any work starts.
Response times are targets from when a ticket is raised, during the plan’s service hours, in our service areas.
Specialist work (electrical, plumbing, pest control, appliance repair) is carried out by UNETRA-verified partners under their own terms.
Prices are before GST. GST at 18% is added on your invoice.
Extra technician visit (beyond your plan)
₹349 per visit, labour only
Response times
Host Care: Within 24 hours Host Clean: Same day (within 12 hours) Host Daily: Priority — within 4 hours Host Pro: Guest issues within 2 hours
Service areas
Mumbai (city and suburbs) · Thane · Navi Mumbai. Elsewhere? Ask — we’ll tell you when we’re there.
Cancellation
Monthly plans: cancel any time with 30 days’ notice. No lock-in.
Host Pro: 60 days’ notice, so upcoming bookings are handed over properly.
Unused visits don’t carry over to the next month.
Checkout cleans are charged only when they happen.
Questions
Do I have to be on UNETRA already?
No. We create a Property Card for each flat when you subscribe; the maintenance history builds from there.
How do guests raise an issue?
Each flat gets a QR code (we print it for you). Guests scan it, pick the problem, add a photo and send. The ticket goes to your caretaker and appears in your app — no calls to you.
Are repairs free?
Labour for the visits in your plan is included. Parts, spares and replacements are billed at cost, and we ask for your approval first. Major repairs are quoted separately.
Can I pause when the flat is blocked for personal use?
Monthly plans can be cancelled with 30 days’ notice. Checkout cleans are only charged when a guest checks out.
Who does the work?
UNETRA caretakers for cleaning and upkeep, and UNETRA-verified partners for specialist work such as electrical, plumbing, appliance repair and pest control.
Do you handle short-stay rules?
The compliance add-on helps with the society NOC, police Form C for foreign guests and GST guidance. Rules differ by society and city, so we check yours first.
Get started
Tell us about your listing.
We’ll call you within one working day to confirm your area, the right plan and a start date. No payment is taken on this form.