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Justice system

Every dispute settled outside court frees the system for cases that need it

Rent authorities, fixed timelines and mediation: how India’s tenancy reforms aim to move routine rental disputes out of the civil courts.

UNETRA editorial · 24 Sep 2026 · 5 min read

Courts are the right place for serious disputes. They are the wrong place for a disagreement about a cracked tile or a late rent payment — but with few alternatives, that is where many such matters end up, adding to a backlog of more than five crore cases.

The Model Tenancy Act approach

The Model Tenancy Act, 2021, approved by the Union Cabinet as a template for states, proposes taking rental disputes out of the civil courts altogether. States that adopt it set up a three-tier structure:

  • Rent Authority — registers agreements on a digital platform and handles matters such as rent revision.
  • Rent Court — hears appeals from the Rent Authority and eviction matters.
  • Rent Tribunal — hears appeals from the Rent Court.

It also sets time limits for deciding matters — for example, the PRS summary notes 60 days for appeals and 90 days for cases of non-payment of rent or failure to vacate — and caps the security deposit at two months’ rent for residential premises and six months’ for non-residential. Adoption is a state decision, so the rules where your property is located are what apply.

What landlords, tenants and societies can do now

  • Put every tenancy in writing, with the society as a party where it requires one.
  • Keep evidence as you go — inspections, receipts, notices — so a disagreement can be settled on facts.
  • Use mediation first. Under the Mediation Act, 2023, a signed settlement is binding and enforceable.

Each dispute resolved this way is one less file in a queue that also holds criminal trials, family matters and commercial cases that genuinely need a judge.

Sources

General information, not legal or financial advice. UNETRA is a technology platform; regulated services are provided by partners under their own terms.